Announcements and Updates
The Announcements section is used to share important updates with residents. Announcements may include building emergencies, maintenance notices, service interruptions, community events, reminders, or other property-related updates. We strongly recommend checking announcements regularly and opting into SMS notifications so urgent updates can reach you as quickly as possible.
Submitting and Tracking Maintenance Requests
When submitting a maintenance request, please include a detailed description of the issue. Clear information helps our maintenance team understand the problem and respond more efficiently. Helpful details include the room or area affected, what is happening, when the issue started, whether it is ongoing, and any photos that help show the problem. For example, instead of writing “sink broken,” a better description would be: “Bathroom sink is draining slowly and water backs up after use.” After submitting your request, return to the Requests section at any time to monitor the status and review updates from our team. When possible, please update an existing request instead of creating a duplicate request about the same issue.
Creating Requests
To create a new request, select Requests from the left-side menu and click Create Request. You will then choose between two request types: Maintenance RequestUse this option to report repair issues, leaks, appliance problems, clogged drains, heating or cooling issues, or other maintenance concerns. General InquiryUse this option for non-maintenance questions, including parking questions, lease or account questions, move-in or move-out questions, document questions, or general communication with your leasing office. Choosing the correct request type helps your message reach the right team.
Payments and Autopay
The Resident Center can be used to make rent payments, review your current balance, enroll in autopay, and view payment history. To help avoid missed or late payments, we strongly recommend setting up autopay when possible. Before submitting any payment, please confirm that your balance, payment amount, and payment method are correct. You can access payment options from the Payments section or directly from your dashboard when a balance is displayed.
Accessing the Resident Center
Accessing the Resident Center Before your lease begins, you will receive an email invitation to create your Buildium Resident Center login credentials. Follow the link in the invitation to create your password and activate your account. The Resident Center is the primary way residents communicate with Lobos Management. It allows residents and staff to track communication, monitor request progress, review payment history, access documents, and receive important property updates in one place. After signing in, use the menu on the left side of the screen to access: Payments to make payments, review your balance, and view payment history. Requests to submit maintenance requests or send general inquiries. Announcements to review building notices and other important updates. Documents to access available lease and account documents. Contacts to find relevant Lobos Management contact information. Use the same email address that received your Resident Center invitation when creating or accessing your account. Having trouble signing in? Confirm that you are using the correct email address and try the password-reset option on the login screen. If you did not receive an invitation or are still unable to access your account, contact your leasing office for assistance. Helpful tip: Bookmark the Resident Center login page so you can quickly access payments, requests, announcements, and account information throughout your lease.