Why Do We Give You Information about Lead-Based Paint?
Why Do We Give You Information About Lead-Based Paint Hazards? Part of your lease includes a Lead-Based Paint Hazards Statement, and all residents receive this informational pamphlet as part of their move-in packet. The statement and pamphlet explain that homes built before 1978 may contain lead-based paint. As you can imagine, residents who do not have experience living in historic homes or older buildings may have a lot of questions. Fortunately, it’s much less complicated than it may seem. The fact that this statement is included in your lease does not mean that there is known lead-based paint in your unit. In fact, if there is known information on lead-based paint for a specific unit, it is required to be disclosed in your lease. While lead-based paint can exist in older homes, there are simple steps you can take to keep yourself and your family safe. If breathed in or ingested, lead from paint chips or dust poses a known health hazard. Therefore, doing things like regularly cleaning floors, window sills, and other surfaces, along with reporting any chipping paint, helps to keep you protected from any potential issues, known or unknown. The pamphlet we provide at move-in includes helpful information, whether you’re living with Lobos now or renting with another company in the future.
Signing Your Water & Sewage Agreement
Signing Your Water & Sewage Agreement In addition to the very important task of signing your lease, we also ask you to sign what is known as a Water & Sewage Agreement. Below is an example of what that looks like. Please note that this is just a sample agreement, and your specific numbers may vary. The agreement outlines how your water charges are calculated. Your first water bill will include a $5 setup fee (which only appears on the first bill), along with a $2.60 service charge that is applied to each bill. The service charge will be incurred monthly. Your water/sewage charges will be added to your account balance, which you can view at any time through your resident portal. These charges typically appear between the 20th and 29th of each month. When you first move in, you can generally expect to see your first water bill during your second or third month of occupancy. It’s important to sign the water/sewage agreement just as you would your lease, as this task must be completed before keys can be issued.
What Utilities Do Residents Have To Set Up?
Setting Up Your Utilities Before you move in, it is very important that you set up your utilities. To understand what utilities you pay, you’ll want to look at your lease (section 6a, pictured below). Here are the most common utilities you will incur with Lobos Management. Each is noted with what you do and do NOT have to set up. Your individual utilities will be different, based on your unit, but this sample lets you know how your utilities are demarcated. Utilities That Residents Must Set Up Electric: You are responsible for setting up electricity with your electric provider. For example, in the city of Pittsburgh, residents typically use Duquesne Light. You should contact Duquesne Light five to ten business days before your move-in date to set up utilities in your name. Please note that it may take up to ten business days for them to fully process your request, so it’s important to plan ahead for any potential delays. In addition to calling their customer service line at 412-793-7100, you can also set up your service through the Duquesne Light website. Click here to access the link to set up your electric with Duquesne Light. Gas: Not every apartment requires gas heat. Make sure to check your lease to ensure that yours needs gas. If it does, you will want to contact Peoples Natural Gas to put the gas bill in your name. This is mandatory to do before you move in. (That said, in some cases, with buildings such as Highland Manor, we offer free gas heat. Again, you can find this in your lease). Internet/Cable: Though our apartments provide cable access, you will set up your own Internet and Cable. Xfinity and Verizon are two examples of popular providers in the area. Utilities Residents Do Not Have To Set Up Water/Sewage: You do not have to set up water/sewage. This bill is in our name and requires no set up from you. You will pay a small percentage of the bill, which is determined by building usage, and you can expect to see your water bill hit your account during either your second or third month of occupancy. Hot water is not a separate bill, though it may be heated through electric or gas. Garbage Service: You do not have to set up garbage service. Trash service is always included.
Parking Lease FAQs
FAQs About Your Parking Lease Agreement This page provides a resident-friendly overview of common questions about parking leases. While this FAQ is meant to be helpful, your signed parking lease is the controlling document. General Information Is parking automatically included with my apartment?Parking availability and cost vary by property. If parking is not included, a separate parking lease is required. What is a parking lease?A parking lease is an agreement for the use of a specific parking space (attached or detached garage, carport, or outdoor space). It does not provide residential rights or guarantee parking outside the assigned space. Lease Term & Renewal How long is the parking lease?Parking leases begin on the stated start date and automatically renew for additional terms unless proper written notice is given. How do I cancel my parking lease?Either party to the parking lease (the tenant or Lobos Management) must provide handwritten notice to vacate at least 60 days before the end of the current lease term to prevent renewal. Rent & Fees When is parking rent due?Parking rent is on the first day of each month, in full, without request. Are there late fees?Yes. Late fees apply if rent is not received by the 1st of the month. Can parking rent increase?Yes. Rent may be increased for renewal terms with proper advance written notice from Lobos. Security Deposit Is a security deposit required?A security deposit may be required depending on the lease terms. Can I use my deposit toward rent?No. Security deposits cannot be applied to rent or monthly fees. Parking Rules & Vehicle Requirements Where am I allowed to park?You must park only in your assigned or designated parking space. Parking in driveways, fire lanes, entrances, or other unauthorized areas is prohibited. If you find that someone is parking in your spot, see if they have a Lobos Management parking tag. If so, get the tag number (it’s usually hanging on the rearview mirror). We keep a log of all tag numbers and may be able to contact the individual and ask them to move from your spot. If they do not have a tag and are parked illegally, we can call for a tow or give you the number to call. What types of vehicles are allowed?All vehicles must be operable, properly registered, inspected, and display valid license plates. Do I need to provide vehicle information?Yes. Vehicle registration information must be provided and kept up to date. Do I need a parking permit?Yes. Parking permits must be clearly displayed at all times. Vehicles without visible permits may be towed at the tenant’s expense. Prohibited Activities Can I work on or repair my vehicle in the parking area?No. Vehicle repairs or servicing are not permitted anywhere on the property. Is electric vehicle charging allowed?No. Charging electric vehicles is strictly prohibited unless explicitly authorized in writing by the landlord. Can I leave my car running unattended?No. Vehicles may not be left running and unattended, and excessive noise or fumes must be avoided. Maintenance Procedures What happens if the parking area needs repairs?Management may temporarily close the parking area for maintenance or repairs. Parking rent remains due during these periods. Who is responsible for snow and ice removal?Tenants are responsible for snow and ice removal within their assigned parking space, unless otherwise stated. Towing & Enforcement When can my vehicle be towed?Vehicles may be towed at the tenant’s expense if they are parked improperly, lack valid registration or permits, are abandoned, inoperable, or violate parking rules. Liability & Risk Is management responsible for damage or theft?No. Parking is at the tenant’s sole risk. Management is not responsible for theft, damage, or injury involving vehicles or personal property. Lease Violations What happens if I violate the parking lease?Violations may result in towing, termination of parking privileges, additional charges, or legal action. Notices How will I receive notices?Notices may be delivered by mail, posting in the parking area, or placement on your vehicle. We also utilize the resident portal and communicate via email or text regarding important updates. Need More Help? This FAQ is a general guide. Your signed parking lease governs all terms and conditions. If you have questions, please contact the management office at 412-441-1400 or email leasing@lobosmanagement.com for clarification.
Parking At Lobos Management Properties
Parking At Lobos Management Properties For many of our residents, parking is a must-have. We always try to accommodate parking requests whenever possible. At our properties, you’ll notice that we offer three main forms of parking. Availability varies by building; some properties offer only street parking (which requires an agreement with the local government), while others offer more than one type. These types include: Attached garages that connect directly to the property Detached garages located nearby but separate from the main structure Carports that provide covered parking without fully enclosed walls Open parking lots for convenient, uncovered parking Costs vary depending on your location and the type of parking you choose. For example, a parking lot pass may cost $100 per month in Oakland, while a garage pass at the same property may cost $130 per month. No matter which type of parking you choose, a parking pass is required. Depending on your parking type, you may also receive a garage door opener and/or manual garage key. Your parking pass must always be clearly displayed by hanging it from your rearview mirror. If a pass is not visible and a tow is called (which can occur when lots are full of vehicles without passes), your vehicle may be towed. We work with a towing company, AA&T, to help ensure that only authorized vehicles are parked in our lots. Your Parking Addendum As noted in your lease, a parking addendum is required in order to park at our properties. This contractual agreement outlines the specific terms and conditions for using a designated parking space at your residence. The addendum ensures you understand your assigned space, any associated fees, and the rules for use. For more detailed information, please see our Parking Addendum FAQs. Below is a sample parking lease: We want parking to be as simple and stress-free as possible for our residents. If you have questions about parking availability, pricing, or your parking addendum, our team is always happy to help. Please don’t hesitate to reach out before parking on-site to ensure you have the correct pass and information. We appreciate your cooperation and look forward to making your experience at our properties as smooth and convenient as possible!
The “B.E. G.R.E.A.T” Guide To Being A Great Neighbor
The “B.E. G.R.E.A.T.” Neighbor Guide As a new renter, understanding basic apartment living etiquette can make a big difference – for both you and your neighbors. Apartment living comes with shared spaces and close proximity to others, which can be a change from previous housing situations. To help make everyone’s experience more enjoyable, we’ve put together a quick guide covering some of the most important do’s and don’ts of apartment living. Below are a few common concerns we see, along with simple ways to avoid them and be a great neighbor. How To Be A G.R.E.A.T Neighbor Be Mindful of Noise. While we always encourage residents to treat their apartment as their own home, it’s equally important to be mindful of those living around you. Your lease cautions against creating excessive noise that could disturb your neighbors. Please be respectful of quiet hours and considerate of residents who may be working from home or have different schedules than your own. Each Apartment Matters. When it comes to cleanliness, it’s easy to think it only affects your own apartment. While that’s true to an extent, maintaining a messy or dirty unit can impact your neighbors more than you may realize. Dirt and clutter can attract pests, which can spread throughout the building and affect not only your neighbors, but your own apartment as well. Get Rid of Trash Appropriately. Click here for a comprehensive article on garbage and proper disposal. From an etiquette standpoint, being a good neighbor means breaking down boxes, disposing of large items appropriately (for example, not leaving a couch on the curb for weeks), and never leaving trash in common spaces. Report Maintenance and Repairs ASAP. This is especially important when it comes to leaks. Because of how water usage is billed, unreported issues such as a running toilet or leak can impact your neighbors’ utility costs, something everyone wants to avoid. Please report maintenance concerns promptly and do not attempt major repairs on your own. Encourage proper pet ownership. We all love our furry friends, but it’s important to ensure pets are kept within the guidelines of the lease. Please clean up after your pets promptly. If you live in one of our dog-friendly apartments, be sure to follow leash requirements and take steps to manage barking or other noise. While, of course, dogs naturally bark, it’s important that this noise is kept to a reasonable level out of consideration for your neighbors. Always park in your own spot. Parking issues can create tension quickly. Always park in your designated spot and make sure your vehicle is fully within the lines of the space. If you find another vehicle in your assigned spot, please contact us with the license plate number, Lobos placard number (if applicable), and the vehicle’s make and model. Treat Shared Space as Shared. Lobbies, hallways, laundry rooms, stairwells, and other shared spaces are used by all residents. Be sure to clean up after yourself and avoid leaving personal items in these areas, such as bikes in the lobby, shoes in the hallway, or laundry supplies in the laundry room. Ultimately, following your lease guidelines and remembering that you share your building with others goes a long way. Neighbor conflicts are no fun for anyone (us included), but sticking to the tips above can help prevent most issues. If you experience a problem with a neighbor that a direct conversation doesn’t resolve, please don’t hesitate to give us a call.
Welcome To Your Resident Portal!
Welcome To Your Resident Portal! Your rental office will send you a welcome email inviting you to access the Tenant Portal. From there, you’ll be able to set up your own login and password. Below are some important FAQs about this part of the process. Who Gets A Login? Only tenants receive a login. Cosigners may use the tenant’s login if necessary, but this must be provided by the tenant—not by us. This is per policy, as we can only issue logins to actual residents. When Can I Expect My Welcome Email? You can expect your welcome email shortly after you are approved for your apartment. This email will include a link that allows you to create a password (generally, your username will be your email address). When Does Access To My Portal End? Access to the Tenant Portal is removed the day after your lease ends. For example, if your lease ends on 7/31, you can expect Portal access to end on 8/1. Once you have logged in, you’ll see that the Tenant Portal is a one-stop shop for functions such as: Making Payments. When you click this tab, you can not only make payments but also view your ledger, which shows all charges on your account. Submitting Maintenance Requests. Click here for a comprehensive article on how to submit a maintenance request. Viewing Uploaded Documents. In your Documents section, we can upload a countersigned copy of your lease for you. Simply request this via email or phone, and once the landlord has signed, we’ll upload it to your portal. Finding Lease Information. Located on your Portal home page, you can view your account number, full mailing address, lease start and end dates, monthly rent amount, and deposits held. Announcements. Announcements are short, 140-characters-or-less messages that keep you informed about fun events, important updates, maintenance-related issues, and more happening at your property. We hope this guide helps you make the most of your Tenant Portal. If you ever have questions or need assistance, our team is always happy to help!
A Guide To Renter’s Insurance
A Guide To Renter’s Insurance As part of our lease, Lobos Management requires all residents to have renter’s insurance. When it comes to this requirement, there are two options: Register your own insurance, which allows you to “opt out” of AssetProtect and use your own coverage. Simply take no action and be automatically enrolled into AssetProtect, the insurance company we partner with. Your belongings will be protected, and you will be charged $13.50 a month for this policy. Here we will explain how to upload your own policy if you choose to, what your policy is required to have, and what happens if you take no action. How To Register Your Own Policy If you choose to use Renters Insurance that you have obtained separately, you can follow these steps to properly register your policy: Go to APenroll.com. Search the ZIP code 15217 and select “Lobos Management.” Click the blue button that says “Choose this Option.” When you see Lobos Management’s name on the blue button, click it to select Lobos Management as your community. Complete the Third Party Insurance Information and Resident Information sections using your own policy details. Upload your Insurance Declaration Page where prompted. Ensure Lobos Management is listed on your Insurance Declaration Page. Select “Yes” where it asks, “Is Your Apartment Community listed as an Additional Interest?” This is a common troubleshooting reason why insurance is denied; make sure to do this sixth, very important, step. If Lobos Management is not listed on your Insurance Declaration Page, call your insurance company and request that we be listed as “additional interest.” Provide them with the following mailing address: Lobos ManagementP.O. Box 81067Pittsburgh, PA 15217 Once you’ve submitted everything properly, you’ll receive two emails: A confirmation that AssetProtect received your policy and is reviewing it. An approval or denial email. If you’re approved, the $13.50 monthly charge will be removed from your account within thirty days. If you don’t opt out, you will automatically be enrolled in renter’s insurance through APenroll.com. Below are the requirements your policy must meet in order to be approved. What Are The Requirements For Your Insurance Policy To Be Approved? You likely saw these requirements in your “Required Insurance Addendum,” which was included with your lease. Your insurance coverage must, at minimum: Include a $100,000 limit for tenant’s legal liability for damage to the landlord’s real, improved, and personal property—including fixtures. This includes damages caused by fire, smoke, explosion, sewage backup, water damage, and more. If our property is damaged by one of these causes, your legal liability will be covered up to $100,000. Be provided before you move into your apartment and again at each renewal. You must re-upload your insurance policy each lease renewal term, meaning you will need to follow the above instructions once a year (or more often if you switch policies). Below is an example of the Renters Insurance Addendum you sign when you sign your lease: What Happens If Renters Do Not Upload Their Own Policy? As mentioned earlier, you have two options, one of which is to simply take no action and allow AssetProtect to cover you and your belongings. In that case, the $13.50 monthly charge will begin when your lease starts. It will be added to your account just like rent, utilities, parking fees, or other charges. Click here for details on the AssetProtect coverage. If you do not upload your policy (or upload it incorrectly), you will still be charged $13.50 each month. That’s why it’s important to upload your policy correctly and watch for any emails explaining why it may have been denied. As always, you can call us at 412-441-1400 if you have questions. Renters insurance plays an important role in protecting you and your belongings, and we’re committed to helping you meet this requirement smoothly. If you have any questions about coverage or the upload process, our team is here to help.
Reading The Different Ledger Charges
Reading The Charges On Your Ledger Every month, your tenant statement will be mailed to you by our account department. The email generally looks like this: There are a range of different charges you may see on your ledger, including: Previous balance. Listed at the top, showing what you owed going into the statement period. Water and sewer. This bill is calculated by the water company and given to us. We pay a portion of it, and you pay a small percentage after we’ve paid our share. The water bill can vary month-to-month based on building usage. W&S service charge. This administrative fee is between $2 and $3, charged as part of processing the water bill. Convenience fees. These go to the payment processor. They are typically 2.99% for credit card payments and $1.49 for bank transfers. We also charge fees for bounced checks and returned payments. Renter’s insurance. Renter’s insurance is required. You will be automatically opted into a renter’s insurance plan with Asset Protect unless you follow the “Opt Out” procedure showing that you have the required insurance through another provider. See the Renter’s Insurance portion of the Renter’s Toolkit for more information! Parking. If you have a parking lease, you’ll see your parking charge on your ledger. Rent. Likely the largest charge on your statement. You will not see an electric bill on your account, as that is through a separate company and not billed by us. The same goes for a gas bill; it’s with a different company. What To Do If You Have Questions About Your Ledger? If you look at your ledger and are not sure how your balance was calculated or are confused about a charge, you can always call our office at 412-441-1400. Our friendly accounting department is happy to help. We are able to speak to anyone on the lease – cosigner or tenant. Alternatively, you can put in a general inquiry through your portal (in the “Tasks” section), and we can answer you that way. At Lobos, we strive to make paying your bill transparent, easy, and intuitive.
How To Make Payments
Making Payments At Lobos Management Here at Lobos Management, rent is due on the 1st of the month. In this guide, we’ll go through some of the must-knows when it comes to paying rent with Lobos, including how to make payments and what form of payments we accept after your first month’s rent has been paid. HOW TO MAKE PAYMENTS At Lobos, you can make payments in one of two ways: 1. Via Tenant Portal. This is the preferable way to pay, as it is the most convenient and posts immediately to your account. You’re able to log into your tenant portal after your application is approved and before you move in. Your leasing agent will invite you to the resident portal via email and, from there, you are able to get your account set up. When you log into your portal, you’ll see “PAYMENTS” as a category. Click that, and you’ll be able to pay online. Here are the forms of payment you can use on the portal: Bank Account. You are able to use your bank account to pay your rent. This incurs a $1.49 convenience fee. Additionally, we offer you the option to use autopay. You can fill in your bank information after clicking “Set Up Autopay” on your home page (listed with your balance). It is not mandatory, but it is available if you choose. Credit Card. You are able to pay through the tenant portal with a credit card. Note: this will incur a 2.99% service fee. So, if you’re paying $1,000, you’ll pay a service fee of $29.90. We at Lobos Management do not receive this service fee or benefit from it in any way; this fee is charged by the payment processor and goes to them. We allow tenants to use Visa, Mastercard, and Discover. We are unable to accept American Express payments. Debit Card. If you use your debit card as a credit card on the portal (i.e. fill in your details in the portal, but click the “Credit Card” option), you’ll incur a 2.99% service fee. Again, we allow Visa, Mastercard, and Discover. 2. Via Mail. You are able to pay via check or money order through our post office address. The Lobos Management PO Box address for payments varies based on where you live. When you move in, your leasing agent will provide you with this address. Additionally, the payment address is listed on your lease. Here are the forms of payment we accept via mail. Note: your rent is due on the 1st, so make sure you mail your rent ahead of time to ensure we receive it by or before the first of the month. Money Order. We accept money orders as a form of payment. The fee charged depends on the institution from which you get your money order. When filling out your money order, make sure to include your account number and your building/unit number. Check (cashier’s or personal). We accept checks—whether cashier’s or personal. Again, you’ll want to include your account number and building/unit number on your check. For your security, we do not accept cash, payments at the office after move-in, non-certified funds for first month’s rent, or any credit/debit card or bank information over the phone. These policies help keep all payments secure, transparent, and accountable for everyone.