Laundry User Guide & Shared Etiquette

Having laundry facilities on-site is an amenity high on many residents’ wish lists. Nearly every Lobos Management property includes this convenience, and this guide will serve as your one-stop shop for all things laundry-related.

Tips to Keep Washers & Dryers Working at Their Best

Following these simple guidelines helps prevent breakdowns, keeps machines clean, and ensures all residents can use them efficiently.

1. Before using the washer or dryer, make sure it is empty. Check for objects left behind, like coins or socks. Make sure the lint trap of the dryer is emptied.
2. Sort your laundry. Separate by whites, darks, and colors. Wash heavy items such as towels, jeans, or small blankets separately when possible.
3. Check your pockets before adding your clothes to the washing machine.   
4. Avoid overloading the machines. The drum of the washing machine should be ¾ full. 
5. Be sure to use high-efficiency detergent with laundry machines that require this.
6. Arrange laundry evenly so that the drum of the washing machine will be balanced.

Shared Laundry Etiquette

1. Remove clothes promptly from the washer and dryer.  Setting a timer can help with this!
2. Do not wash heavily soiled items that could leave residue, odors, or hygiene concerns for the next person. Thoroughly rinse these items first or wash them by hand: greasy or oil-soaked items, muddy clothes, items with pet hair, and dye-bleeding items like new jeans or brightly dyed fabrics.
3. Respect quiet hours and refrain from using the laundry room during those times.
4. Clean up after yourself. Wipe up any spills, check that you got all of your items, and clean the lint filter after each use.

General Laundry FAQ

Q: What should I do if the washing machine or dryer is not working properly?

A: Always report any laundry machine issues in your tenant portal. Lobos will send an appliance technician specialist to assess and fix the issue.

Q: How do I get refunded if the washing machine or dryer does not work but still uses my laundry funds?

A: If you use laundry machines that require payment per use, you can report any lost value in your tenant portal. As a general rule, we cannot refund more than $10, with the understanding that residents should discontinue use of a laundry machine if it is not working properly.  Please be sure to report the maintenance issue as well as the incident of lost funds.