Visit your local office to collect the keys on the day you arranged with our leasing staff. To release the keys, we must have a fully signed lease agreement and your move-in balance must have been paid fully with certified funds. Bring a photo ID for us to verify you are listed on the lease. If you need to authorize someone else to pick up keys for you, contact your local office. For roommates, the first person to arrive will pick up all keys and any parking tags.