When submitting a maintenance request, please include a detailed description of the issue. Clear information helps our maintenance team understand the problem and respond more efficiently.
Helpful details include the room or area affected, what is happening, when the issue started, whether it is ongoing, and any photos that help show the problem.
For example, instead of writing “sink broken,” a better description would be: “Bathroom sink is draining slowly and water backs up after use.”
After submitting your request, return to the Requests section at any time to monitor the status and review updates from our team. When possible, please update an existing request instead of creating a duplicate request about the same issue.