To create a new request, select Requests from the left-side menu and click Create Request.
You will then choose between two request types:
Maintenance Request
Use this option to report repair issues, leaks, appliance problems, clogged drains, heating or cooling issues, or other maintenance concerns.
General Inquiry
Use this option for non-maintenance questions, including parking questions, lease or account questions, move-in or move-out questions, document questions, or general communication with your leasing office.
Choosing the correct request type helps your message reach the right team.